Privacy Policy
We built Content Guard Pro to protect your WordPress content. Part of that means being clear about how we handle your data too.
This Privacy Policy explains what information we collect, why we collect it, and how we protect it. We’ve tried to write this in plain language because legal documents shouldn’t require a law degree to understand.
1. The Short Version
Before diving into the details, here’s what matters most:
- Your content stays on your server. We don’t receive, store, or have access to your WordPress posts, pages, or database content. All scanning happens locally on your site.
- We collect minimal data. Just what we need to validate licenses, improve the product, and communicate with you.
- We don’t sell your information. Ever.
- You’re in control. You can access, correct, or delete your data at any time.
Now, the details.
2. Information We Collect
2.1 Information You Provide
When you interact with us, you may provide:
- Account details: Name, email address, and billing information when purchasing a license
- Support conversations: Emails, screenshots, or files you share when asking for help
- Payment information: Processed through our third-party payment processor—we don’t store complete card numbers
2.2 Information Collected Automatically On Our Website
Standard website analytics: browser type, pages viewed, general location (country/region), and how you found us. We use this to understand what’s working and what isn’t.
From the Plugin
When you install Content Guard Pro, certain technical information is sent to our servers:
For all installations (including Free tier):
- Site URL (hashed for privacy using SHA-256)
- Site name
- WordPress version, PHP version, plugin version
This happens once at activation. It helps us understand adoption, ensure compatibility, and send important updates.
For paid licenses:
- The above, plus license key validation requests
When using reputation features (paid tiers):
- URLs extracted from flagged content are checked against Google Safe Browsing and PhishTank databases through our servers. These are processed in real-time and not stored.
2.3 What We Don’t Collect
Let’s be explicit:
- We don’t collect your WordPress content or database entries
- We don’t have access to your WordPress credentials
- We don’t collect information about your website visitors
- We don’t store complete payment card numbers
- Scan results and findings stay on your server—we never see them
3. How We Use Your Information
We use collected information to:
- Provide the service: License validation, feature access, updates
- Improve the product: Understanding usage patterns helps us build better features
- Communicate with you: Important updates, security notices, and (with your consent) product news
- Provide support: Answering your questions and resolving issues
- Process payments: Handling transactions and managing licenses
- Protect the service: Detecting fraud and abuse
- Meet legal obligations: Regulatory requirements and lawful requests
4. Legal Basis for Processing (GDPR)
For users in the EEA, UK, and similar jurisdictions:
| Legal Basis | Examples |
|---|---|
| Contract Performance | Providing the service you purchased, license validation, support |
| Legitimate Interests | Product improvement, security, fraud prevention |
| Consent | Marketing emails, optional telemetry |
| Legal Obligation | Tax records, regulatory compliance |
5. Data Sharing
We don’t sell your personal information.
We share data only in these circumstances:
Service Providers
We work with companies that help us operate: payment processors, email providers, analytics tools, and hosting providers. They’re contractually bound to protect your information and use it only for the services they provide to us.
Reputation Checks
When reputation checking is enabled, URLs from flagged content may be checked against Google Safe Browsing and PhishTank. These checks happen through our servers—your site information isn’t shared directly with these services.
Legal Requirements
We may disclose information if required by law or valid legal requests from authorities.
Business Transfers
If Content Guard Pro is acquired or merged, your information may transfer to the new entity. We’d notify you before this happens.
6. Data Retention
We keep your information only as long as necessary:
| Data Type | Retention |
|---|---|
| Account information | Active account + 3 years |
| Transaction records | 7 years (legal/tax requirements) |
| Support communications | 3 years after resolution |
| Plugin activation data | Active use + 12 months |
| Website analytics | Individual data: 26 months; aggregated: indefinitely |
7. Your Rights
Everyone Can:
- Access: Request a copy of your personal data
- Correct: Fix inaccurate information
- Delete: Request removal of your data (subject to legal retention requirements)
- Opt out: Unsubscribe from marketing emails anytime
EEA/UK Residents Also Have:
- Restriction: Limit processing in certain circumstances
- Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
- Withdraw consent: Anytime, without affecting prior processing
- Lodge complaint: With your local data protection authority
To exercise these rights: [email protected]
California Residents
Under CCPA, you have the right to know what personal information is collected and to opt out of sales. We don’t sell personal information.
8. Data Security
We implement reasonable security measures: encryption in transit (TLS), secure infrastructure, access controls, and regular assessments.
That said, no system is 100% secure. We protect your information to the best of our ability, but we can’t guarantee absolute security—no one can.
9. International Transfers
Our servers may be located outside your region. For transfers from the EEA/UK, we use Standard Contractual Clauses and other appropriate safeguards.
10. Children’s Privacy
Our service isn’t intended for anyone under 16. We don’t knowingly collect information from children. If we discover we have, we’ll delete it.
11. Plugin-Specific Details
Local Processing
Content Guard Pro scans your WordPress database locally, on your server. Your content isn’t sent to us for analysis.
Optional Telemetry
If you opt in, we collect anonymous usage statistics: scan counts, performance metrics, feature usage. This data is aggregated and can’t identify you or your content.
False Positive Reporting
If you choose to report a false positive, we receive:
- The rule ID that triggered the finding
- An anonymized snippet of the matched content (sanitized to remove identifying information)
This helps us improve detection accuracy for everyone.
12. Updates to This Policy
We may update this policy as our practices evolve. Material changes will be posted here with a new “Last Updated” date. For significant changes, we’ll also notify paid users by email.
Continued use after changes means you accept the updated policy.
13. Questions?
Email: [email protected]
Website: https://contentguardpro.com/get-help/
For data protection inquiries in the EEA/UK, you may also contact your local data protection authority.